Nobody Trusts Yelp. Nobody Can Quite Ignore It Either.

Franchise dealers have been right to distrust Yelp for two decades. What they have not reckoned with is what the platform has become in its decline, and where that leaves their rating on a Sunday morning when a customer is trying to find their lot.

The FTC Is Coming After Car Dealers With a 112-Year-Old Law. Here's How a Payday Lender Made It Possible.

A Kansas City race car driver accidentally handed the FTC its most powerful tool against car dealers. A 112-year-old law, a unanimous Supreme Court ruling, 86,000 consumer complaints, and 97 warning letters. Here is the full story.

The Oil Your Service Drive Runs On Is Disappearing

29 Million. One Pipeline. Almost Nobody Is Running It.

$10.4 Billion. And the Fraud Your Lender Never Saw Coming.

Auto lending fraud just crossed $10.4 billion. The three schemes growing fastest are ones most dealers have never heard of. A fake dealership applied for funding last month. It did not exist.

Recalls: A Perfect Storm

Record recall volume, a confidence recession, and rising trade equity are colliding at your service drive right now. Here is how service and loyalty teams should respond.

CarMax Just Told You Everything You Need to Know About the Used Car Market.

The largest used vehicle retailer in America deliberately cut retail prices, watched gross profit per unit fall $207, posted a $141 million goodwill impairment, and paused share buybacks. That is not a bad quarter. That is a signal.

The 2026 EV Lease Wave Is Real. The 2027 Wave Is Twice as Big. Dealers Have One Quarter to Get Ready.

330,000 off-lease EVs are hitting the market this year. Most dealers are not prepared for the volume, the appraisal complexity, or the customer who already knows more about the vehicle than the salesperson does.

They Are Not Going Delinquent Because They Do Not Want to Pay. They Cannot Get Out.

Subprime delinquency is at a 32-year high. 30% of trade-ins carry negative equity. So why are buyers going 90 days past due instead of coming back to a dealer? Because every exit was already sealed.

84-Month Auto Loans Are Almost As Common As New Leases

And growing at a faster rate. What it means for dealers.

Auto Loan Delinquency Is at Its Highest Since 2008. The Philadelphia Fed Says It Looks Worse Than It Is. They Are Both Right.

The 60-day delinquency rate hit 1.68% in Q3 2025, the highest since 2008. The Philadelphia Fed says the headline overstates distress. Both things are true and both matter.

Five OEMs. One Quarter. The Same Root Cause.

Five manufacturers issued park outside battery fire advisories in Q1 2026. The problem in almost every case traces to the same place: a manufacturing defect at the battery cell supplier.