The Three Forces Reshaping Commerce in 2026
(And Why Automotive Should Be Paying Attention) For years, progress in commerce meant adding something. Another app. Another step. Another system layered on top of the last one. What’s
An AI Breakthrough Is Underway and It Has Nothing to Do With Models
An AI Breakthrough Is Underway And it has nothing to do with which model wins AI today is like a
2026 Predictions. Markets. Consumers. Auto Retail. Risk.
After a year tracking markets, consumer behavior, and on-the-ground dealer economics, one conclusion stands out. 2026 is not
The Real Story Behind “Record” Holiday Spending: Inflation, Population, Confidence - and Now BNPL
Every Black Friday and Cyber Monday, the same headline shows up: “Record holiday spending!” It sounds like a booming consumer.
What the Latest Visa/Mastercard Settlement Means for Dealerships
Heads up to all dealership leaders: there’s a significant shift brewing in the card-processing world that could impact
The Confidence Recession: Why Gen Z Just Ghosted Chipotle
Something strange is happening in the American lunch line. Total restaurant spending keeps climbing, yet fast-casual leaders like Chipotle,
The Manual That Burned the Customer and the Company
McDonald’s didn’t lose the coffee case because of a spill. They lost because their policy hurt people - twice.
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